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Shipping is always charged at our cost, never higher.
Standard shipping within the continental United States and Canada is via FedEx Ground service, and is charged at our cost. You can expect to pay between $10 and $24 per MiniTrap and about twice that for each MondoTrap, with locations farther from Connecticut costing more. One shipping box can hold up to one MondoTrap, two 2' by 4' MiniTraps, or three MicroTraps. Other box combinations are listed in the table below. Because the boxes are large FedEx charges the same per box regardless of what it contains or how much it weighs. We'll gladly determine the exact shipping cost for any products before you buy if you'd like. Or you can go to this page at www.fedex.com and calculate the shipping yourself using our factory's Zip code 06492. Top If you are located within driving distance of our Wallingford, Connecticut, factory you are welcome to pick up your order in person. However, when paying for traps by check, the check must have cleared before you can pick up your order. When orders are picked up in person we are also obligated to charge Connecticut sales tax which is currently 6 percent. The table below shows typical prices you can expect to pay for one box shipped insured via FedEx Ground service to various US and Canadian cities as of January, 2006. Shipping to an outlying town is often a dollar or two more than to a major city. Shipping to a business - versus to a home in a residential neighborhood - costs about a dollar less than the amounts shown. All prices are in US Dollars, and are subject to change due to fuel prices etc. Top
Single box sizes and weights are as follows. When shipping 2x2 MiniTraps, RealTraps Stands, and GoboTrap Carriages we bundle boxes together if possible to ship them as one box. This is reflected in the table below. Top
EXPORT INFORMATION: For international shipments, except to Canada, the Harmonized code for all RealTraps products is 6806.9000.10 and the description is "Acoustic boards and pads." For Canada (only) the Harmonized code is 6806.9090.10 with the same description. Top IMPORTANT NOTICE FOR OUR CANADIAN CUSTOMERS: You are responsible for all duties and VAT charges. If you do not pay these we are billed by FedEx, and in turn we have to charge you. All of our products qualify for NAFTA, which saves you the 6 percent import tariff. We include this certificate with your order automatically. When we use FedEx, they add a small brokerage fee. For larger orders we use a logistics company and you'll need to hire your own broker. Livingston is well-known and can handle this for you. The cost of brokerage depends on the value of the products, and starts around $40 US. THIS web site lets you estimate the total charges. Please note that brokerage fees and duties are not refundable in the event you later return a product.
RealTraps gladly ships to anywhere in the world, except Australia where we have established local distribution. Most orders are sent via Air Freight, and the shipping company charges you directly for shipping, duty, and other applicable taxes when they deliver. Duty charges in the EU countries average 5 to 9 percent, and VAT may be additional. For example, the UK charges 4% for duty plus 17.5% for VAT. Of course, you'd pay VAT anyway even for local goods, so the only premium is the much lower import duty. For VAT charges in your country see THIS page at Wikipedia. Top Air shipping is surprisingly affordable to most locations. For example, sending four MiniTraps by air to England costs about $50 per trap delivered to your door. Shipping four MiniTraps by air to Hong Kong costs about $60 per trap delivered to your door. For larger quantities the cost per trap is even lower. Very large orders can be sent less expensively by boat, though that is practical only for orders of at least 30 pieces. Boat shipping to most locations takes four to six weeks. Several recent overseas air shipping prices are shown below (US Dollars). These are subject to change due to fluctuating fuel prices. We'll be glad to get an exact quote if you send us an email. Please include the number of traps you want of each type, and your full address including postal code. NOTE: For overseas shipments we charge you for the products only, and the shipper collects their fee and any taxes due when they deliver. However, the Portable Vocal Booth is shipped prepaid, so you are responsible only for taxes. Top
AUSTRALIA |
PRODUCT
PRICES The table below shows the prices for all of our products. Each product is priced individually. A small quantity discount is applied to puchases of ten or more absorber and gobo products in any combination, and four or more diffusors or Portable Vocal Booths. So, for example, buying 6 MiniTraps plus 4 MicroTraps qualified for the 10+ discount on both. However the quantity discounts for Diffusors and Portable Vocal Booths cannot be combined. Note that Stands, Wall Stands, and plastic Gobo window partitions are sold at close to our cost and are not discounted. All absorber products are available in either Standard and HF types for the same price, and Diffusors can be ordered in either Far and Near styles for the same price. Most products are in stock in all colors, and orders usually ship within three to five days. However, when the RealTraps factory is busy, orders can take up to a week or even longer to ship. Please do not wait until the last minute to place your order! Do you have a friend who also needs our products? Be sure to read about our Group Buy Program.
ORDERING INFORMATION RealTraps products are sold direct by the manufacturer to keep your cost as low as possible. To order, simply call us toll-free at 866-732-5872, or send us an email. Ordering by phone is preferred, especially if you have questions about which products are appropriate for you, how many are needed, or where to install them. We are glad to advise you on quantity, style (standard or HF), and placement. If you must order by email please include your full name as it appears on the credit card, shipping address (not a P.O. Box) with Zip code, your daytime phone number, and which products you want - how many, color, and normal or HF types. We also need your credit card number with expiration date and CVV2 security code*, and these can be sent to us using a secure encryption program we developed. When you email your order to us, please include all of the information except your credit card details. We will reply with instructions for sending your card information securely. Top * The credit card security code is an additional 3-digit number on the back of the card, near your signature.
Very important: We need the address your credit card bill is sent to if different from your shipping address. If the address is the same please confirm that too. We cannot ship to an address different from your credit card billing address unless the alternate address is on file with your credit card company. If you want us to ship to a different address, please call your credit card company and ask them to add that address as an alternate. It takes only a few moments to add an alternate address, and this protects you as well as us.
We accept Master Card, VISA, and Discover credit cards, checks by mail, and of course cash. If you send us a check by mail, please allow 5-10 business days for clearance, or send a certified cashier's check to avoid the delay. All orders must be paid in full before they can be shipped or picked up. We do not accept open purchase orders, though you may reference a purchase order with your payment. We are also glad to send you a Pro Forma invoice ahead of time if needed. Top |
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